Data Centre Technician

About the role

As a Data Centre Technician at NEXTDC you will join the Hyperscale Facility Management team to keep critical infrastructure running smoothly in a 24/7 environment. You will deliver high‑quality electrical and mechanical maintenance while prioritising safety, uptime and excellent customer service.

Key responsibilities

• Assess and manage occupational health & safety, security and critical facility risks within the approved risk profile.
• Apply the NEXTDC Risk Management Framework to identify, analyse and mitigate risks, feeding insights back to Engineering.
• Ensure best‑practice installation of customer infrastructure, including power monitoring, rack security and environmental controls.
• Monitor system performance via the Building Management System (BMS) and related platforms, performing fault finding to minimise mean‑time‑to‑repair.
• Support continuous improvement of data‑hall monitoring (temperature, humidity, alarms, power).
• Follow all frameworks, policies and procedures for safe and compliant operations.
• Promote training to maintain compliance with OH&S legislation and operational standards.
• Maintain strong knowledge of critical systems to act as a technical reference point.
• Assist with customer equipment handling, deliveries and assembly as required.
• Produce operational reports with recommendations to improve performance and reliability.
• Participate in rotating on‑call roster and additional tasks directed by the Facility or Services Manager.

Required profile

• Strong customer service and interpersonal skills with the ability to manage stakeholder expectations.
• Clear written and verbal communication, capable of explaining technical concepts effectively.

Required skills

• Experience with Building Management Systems (BMS).
• Knowledge of power monitoring equipment.
• Understanding of rack security solutions.
• Familiarity with environmental control systems.

What we offer

• Opportunity to work in a cutting‑edge, environmentally efficient data‑centre environment.
• Continuous learning and professional development.
• Collaborative culture focused on innovation and safety.