Cybersecurity Professional Services Subcontractor Manager

About the role

CrowdStrike, a global cybersecurity leader, is seeking an experienced partner subcontracting manager for its Professional Services organization. The role manages subcontractor relationships, enables service delivery capabilities and ensures successful execution of subcontracted Professional Services. It is fully remote.

Key responsibilities

• Lead partner evaluation and onboarding of subcontracting partners
• Collaborate with regional leaders to prioritize subcontractor onboarding and management
• Develop and drive enablement processes for subcontracting partners
• Manage legal and IT onboarding requirements for subcontracted services
• Oversee project management standards and delivery methodology for subcontractors
• Monitor subcontractor performance, capacity and financial metrics
• Develop new subcontracted services offerings with services leadership
• Maintain documentation such as user guides, runbooks and process workflows
• Manage the partner services catalog and provide delivery support and guidance to partners
• Support selection and staffing of subcontracted engagements and optimize subcontractor operations with AI tools

Required profile

• 5+ years of experience in professional services, delivery management, partner management or a similar role
• Hands-on experience managing 10+ partners' performance over extended periods
• Proven track record in partner enablement and program management
• Bachelor's degree in Business, Computer Science or a related field

Required skills

• Partner enablement, program and project management
• Contract management, vendor relations and contract negotiation
• Tracking customer satisfaction and engagement success metrics
• Experience using AI technologies to improve decision-making and workflows

What we offer

• Market-leading compensation and equity awards
• Wellness programs, paid parental and adoption leave, and competitive vacation and holidays
• Professional development and employee networks