Communications Manager

About the role

The Communications Manager will develop and deliver clear, engaging communications that strengthen Community First Bank’s connection with its customers and communities. This role oversees a broad portfolio including customer publications, digital content, sponsorships, community initiatives, and corporate publications.

Key responsibilities

• Develop and deliver communications across publications, website, email, social media and other channels.
• Lead communications for key customer initiatives, products, services and business priorities.
• Manage sponsorships and community initiatives, building partner relationships and measuring impact.
• Create compelling storytelling content that showcases the bank’s community impact.
• Develop communications plans for campaigns, publications and events, and provide advice to stakeholders.

Required profile

• Minimum 5 years recent experience in communications, marketing or similar role, preferably in financial services.
• Tertiary qualification in communications, marketing, public relations or equivalent.
• Strong ability to communicate clearly, build relationships and manage multiple projects.
• Understanding of risk, compliance and workplace health & safety requirements.

Required skills

• Microsoft Office proficiency.
• Experience with digital communications platforms and social media.