Clinical Safety and Quality Lead - Community Aged Care

About the role

St Vincent's is seeking a Quality and Safety Lead for its Community Aged Care program, to strengthen quality, safety and clinical governance so older Australians receive safe, high-quality, person-centred care in their homes and communities. The role works with operational leaders, clinicians and quality and governance teams, connecting St Vincent's Care at Home and St Vincent's Care Services. It is full-time and can be based in the Sydney, Melbourne or Brisbane group offices.

Key responsibilities

• Support implementation and monitoring of quality, safety and clinical governance requirements across the program.
• Act as a key link between Care at Home and Care Services, supporting communication, escalation and shared oversight of quality, safety and risk matters.
• Lead reviews of significant incidents, complaints and consumer feedback, supporting investigation, documentation, escalation and follow-up.
• Monitor clinical and service risks, help maintain the Community Aged Care Risk Register and support identification and management of emerging risks.
• Develop and coordinate the annual audit and assurance schedule, review findings and support improvement actions.
• Support accreditation readiness and regulatory compliance through self-assessments, evidence collection, compliance monitoring and corrective actions.
• Analyse incident, complaint, audit and feedback data to identify recurring themes and emerging risks.
• Prepare quality, safety, risk and assurance reports, dashboards and committee papers.
• Build quality and improvement capability across operational teams through education, workshops and practical guidance.

Required profile

• Undergraduate or diploma qualification in healthcare, community services or aged care.
• Demonstrated experience supporting quality and safety activities in a healthcare, aged care or community services setting.
• Experience engaging stakeholders and subject matter experts in quality improvement and governance.
• Proven organisational skills managing multiple documentation, governance and improvement projects to agreed timeframes.
• Desirable: current AHPRA registration or eligibility for registration with the Australian Association of Social Workers, and completed or ongoing qualifications in quality or improvement sciences.
• Desirable: experience developing or reviewing clinical policies, procedures, guidelines, pathways or related governance documentation.

Required skills

• Strong written communication, able to prepare clear reports, governance documentation and quality improvement resources.
• Ability to work across multidisciplinary teams and manage competing priorities.

What we offer

• Professional development and career pathways across the national health and aged care network.
• Not-for-profit salary packaging options, including meal entertainment packaging.
• Employee benefits and wellbeing support, including an Employee Assistance Program and discounted gym memberships.
• The chance to collaborate with clinical, operational and governance teams across the wider St Vincent's Health Australia network.

Applications close on 15 November 2026; applications must be submitted through the online apply button, and pre-employment checks are required.