Change Communications Manager

About the role

Join the Strategy, Governance & Change team at a global financial services group undergoing a People and Culture transformation. You will connect strategy to execution through clear internal communications and engagement initiatives, helping employees understand and adopt change.

Key responsibilities

• Translate strategic priorities and complex change into compelling narratives and targeted engagement.
• Develop and deliver communication plans across email, intranet and enterprise social platforms.
• Use audience insights, feedback and metrics to continuously refine communication approaches.

Required profile

• 5+ years of experience in internal or transformation communications.
• Strong written and verbal communication skills with the ability to produce audience‑focused content.
• Proven ability to use data and metrics to evaluate communication effectiveness.
• Bachelor’s degree or equivalent experience in communications, public relations, marketing or a related field.

What we offer

• Wellbeing leave, additional service bonus leave, and generous parental leave options.
• Paid volunteer leave, donation matching, and gender affirmation leave.
• Employee Assistance Program, health checks, flu vaccinations, and salary packaging options.
• Learning and development opportunities, hybrid and flexible working arrangements, and work‑from‑home equipment reimbursement.