CBIS Officer – Administration

About the role

The CBIS Officer – Administration provides day‑to‑day administrative, logistical and customer‑service support for CSIRO’s Business and Infrastructure Services (CBIS) facilities. Working on‑site in a collaborative environment, you will help ensure smooth operation of property and site‑based services across a complex research portfolio.

Key responsibilities

• Monitor shared inboxes, answer phone calls and distribute client requests, escalating issues when necessary.
• Respond courteously to client enquiries, maintain clear communication and track client satisfaction.
• Perform a range of property‑related administrative tasks for site, state or regional teams.
• Support facilities‑management, access‑control and safety systems.
• Maintain health, safety and contractor‑management records, including inductions and documentation.
• Administer site security processes such as keys, access cards, ID cards and registers.
• Keep accurate records, files and databases in line with established administrative procedures.

Required profile

• Demonstrated ability to manage property administration functions in a complex facilities environment.
• Strong organisational and customer‑service skills with the ability to prioritise competing demands.
• Experience working with dispersed teams and handling confidential information.
• Ability to work full‑time on‑site and share reception coverage responsibilities.

Required skills

What we offer

• Location: Clayton (VIC) or Hobart (TAS).
• Salary range: AU$76,000 – AU$96,000 per annum (pro‑rata for part‑time) plus 15.4% superannuation.
• Specified fixed‑term contract of 3 years, full‑time.
• Opportunity to work within a world‑leading scientific research organisation.