Casual Customer Service & Sales Consultant - Telstra Retail, Nowra

About the role

Telstra is hiring a casual Customer Service & Sales Consultant for its retail store in Nowra. As a Retail Consultant you give frontline support by helping customers choose products, activate services and troubleshoot basic issues, creating positive experiences through good communication and adherence to retail standards.

Key responsibilities

• Help customers find the right products and services to suit their needs
• Stay up to date with the latest gadgets and services and offer informed guidance
• Use consultative selling to meet and exceed sales targets and KPIs
• Work closely with the team to create a welcoming environment and support store goals

Required profile

• Natural communicator who enjoys connecting with people
• Solution-oriented, able to think on your feet and tailor solutions to each customer
• Motivated to achieve sales targets and KPIs
• Eager to learn and grow in a dynamic environment
• Resilient and positive, even when busy
• Customer-facing experience is a plus but not required

What we offer

• 30% off Telstra services and exclusive offers with over 240 brands and partners
• 16 weeks of paid parental leave, plus extra days off, cultural leave, blood donor leave and the option to buy up to 4 weeks of additional leave
• Flexible working hours and a supportive approach to parental leave
• Over 17,000 learning programs via LinkedIn Learning and a Future Ready career development program
• Performance rewards and recognition programs

To apply, use the Apply Now button on the listing; after applying, follow the assessment steps sent by the recruitment partner.