Casual Administration Assistant - Corowa Court

About the role

A not-for-profit aged care provider is looking for an experienced Administration Assistant for its Corowa Court residential aged care home in Mornington, which supports about 120 residents. This is a casual, office-based position where you help keep the home running smoothly and create a welcoming experience for residents, families, visitors and employees. It suits an experienced receptionist or customer service professional, or someone with health, community or aged care experience.

Key responsibilities

• Provide friendly, professional customer service by phone, email and at the front reception
• Welcome residents, families, visitors and prospective residents
• Support resident admissions and general administrative processes
• Assist with employee documentation, onboarding and workforce administration
• Support staff availability, rostering and agency or contractor administration
• Process invoices and maintain accurate records and documentation
• Schedule meetings, training and site activities
• Provide general administrative support to the Residential Services Manager and wider site team

Required profile

• Previous experience in administration, reception or customer service in a fast-paced environment
• Strong verbal and written communication skills, attention to detail and accuracy
• Organisation and time-management skills, able to manage competing priorities
• Confidence using Microsoft Office and learning new systems
• Warm, professional approach when working with older people and their families
• Experience in aged care, healthcare or community services highly regarded; a formal administration qualification is desirable
• NDIS Worker Screening Clearance, or ability to obtain one

What we offer

• $38.98-$39.37 per hour including 25% casual loading, depending on classification and experience
• Not-for-profit salary packaging up to $18,550 per annum
• Career progression, internal training programs and a scholarship program
• Recognition and awards programs

Shifts are offered according to operational requirements, with weekday availability highly regarded. Applications are reviewed on a rolling basis.