Care Manager - Seasons Seniors Living

About the role

Seasons is seeking an experienced, people-focused Care Manager to provide operational leadership across Seasons Sinnamon Park and Seasons Waterford West communities. Reporting to the Care Operations & Compliance Manager, the role leads high-performing care teams, ensures exceptional resident outcomes, drives compliance with aged care legislation and Support at Home requirements, and supports the growth of the care services.

Key responsibilities

• Lead and support care partners, nurses, schedulers and care teams to deliver safe, high-quality, person-centred services across multiple communities.
• Oversee care management activities, including care planning, service reviews, individual budgets, package utilisation and resident outcomes in line with Support at Home requirements.
• Manage regional workforce planning, rostering, recruitment, performance management and staff development.
• Monitor financial performance across the region, including care budgets, revenue, expenditure, service hours and funding utilisation.
• Lead management of incidents, complaints, risks and compliance activities, ensuring services meet Aged Care Quality Standards and legislative requirements.
• Build relationships with residents, families, healthcare professionals, community stakeholders and external providers, and identify opportunities to expand and enhance care services.

Required profile

• Diploma of Community Services, Diploma of Ageing Studies and Services, Diploma of Nursing, or equivalent relevant qualification (essential).
• Demonstrated experience managing teams, rosters, service delivery and care budgets (essential).
• Registered Nurse with current AHPRA registration (desirable but not essential).
• Flexibility to meet operational demands in a 24/7, 365-day residential care environment, including after-hours calls and critical situations.
• Unrestricted Australian working rights and a current national police check.

Required skills

• Sound understanding of Support at Home, Home Care Packages, DVA services and aged care compliance requirements.
• Experience managing multidisciplinary teams, service delivery, workforce planning and operational performance across complex, multi-site environments.

What we offer

• Career development opportunities and long-term career pathways.
• A supportive team culture and engaging leaders who support personal and professional development.
• Employee Assistance Program wellbeing support.
• Retail discounts through an employee app, including movies, gyms, travel and insurance.