Care Governance & Safeguarding Officer

About the role

The Care Governance & Safeguarding Officer leads the uplift of organisation-wide governance, risk, safeguarding and quality systems, providing oversight and assurance for safe, high-quality service delivery across NDIS, Aged Care and Child Safety environments. The role drives a consistent, contemporary approach to compliance through robust frameworks, performance monitoring and continuous improvement.

Key responsibilities

• Build governance and safeguarding frameworks aligned to NDIS, Aged Care, Child Safe and other quality standards
• Apply governance methodologies to set accountability, escalation pathways and controls
• Plan and implement policies and systems for consistent, compliant and safe service delivery
• Evaluate frameworks using evidence, audit outcomes and incident data
• Oversee safeguarding by assessing systemic risks, analysing incident trends and strengthening responses to harm
• Assess compliance through audits, assurance and preparation for external accreditation
• Drive continuous improvement and support leaders by interpreting standards and giving guidance

Required profile

• Relevant tertiary qualification (human services, health, social work, governance, law, public health)
• 5 years' experience in a relevant field or similar
• Significant experience in NDIS, Aged Care, Child Safety or related sectors
• Demonstrated experience in risk, compliance, governance, safeguarding oversight, audit, assurance, accreditation and regulatory engagement
• Out-of-hours work and travel to selectability sites may be required

Required skills

• Advanced analytical skills to assess risk and system effectiveness
• Ability to build governance frameworks and quality systems
• Strong report and assurance documentation writing
• Ability to influence operational leaders without direct authority

What we offer

• Salary of $130,000 plus superannuation
• Up to $15,900 FBT salary packaging benefits
• Fitness passport and flexible working arrangements
• Career pathways and employee assistance program

To apply, submit a resume and a cover letter explaining your skills, experience and why you are suited to the role.