Business Support Officer

About the role

The Department of Education is seeking a Business Support Officer to support the Director, Schools Digital Services and the Director, Business Change in delivering efficient and coordinated divisional operations. The role combines executive administration, governance support, business coordination and continuous improvement, acting as a central point for branch administration.

Key responsibilities

• Provide timely and accurate administrative support for executive business operations and decision-making
• Manage calendars, correspondence, meetings and workflows in line with organisational priorities
• Coordinate departmental briefings, ministerial briefs, Cabinet-related submissions and reporting
• Prepare agendas, coordinate papers, record minutes and monitor actions arising from meetings and committees
• Support governance and secretariat processes for committees and working groups
• Coordinate business support activities including correspondence, records, purchasing, invoices, approvals and routine reporting
• Support staff events, meetings and forums, including venue coordination, accessibility requirements and technology arrangements
• Contribute to improvements in administrative practice, digital workflows and business operations

Required profile

• Experience in executive administration or business support within a complex organisation
• Ability to provide high-quality administrative and executive support in a multi-stakeholder environment
• Strong organisational skills, managing competing priorities and deadlines with limited supervision
• Well-developed written and verbal communication skills
• Sound judgement, discretion and ability to handle sensitive information
• Experience supporting governance activities, including meeting coordination, minute-taking, action tracking, recordkeeping and compliance
• Strong interpersonal skills and ability to build productive working relationships

Required skills

• Proficiency in Microsoft 365
• Experience with document and records management systems such as SharePoint
• Ability to identify and implement process improvements using digital tools and data

Desirable: a qualification in business administration, management or a related discipline; experience in the Victorian Public Service or another government environment; knowledge of public sector governance and records management requirements. Preferred applicants may be required to complete a police check. Applications close 11:59pm on Thursday, 19 November 2026.