Advanced Analytics Analyst - Consumer Finance (12m Fixed Term)

About the role

The Credit Cards business, one of Australia's largest and most sophisticated consumer finance portfolios, has an Analytics & Insights team that partners with Product, Marketing, Risk, Strategy and Technology to turn data into decisions. This 12-month fixed-term position lets you build capability in advanced analytics and AI, influence decisions across the business and work alongside experienced analysts.

Key responsibilities

• Analyse customer, product and portfolio data to identify trends, patterns, opportunities and emerging insights.
• Translate business questions into structured analytical approaches, with support from more experienced team members where needed.
• Use statistical analysis and analytical techniques to investigate customer and business problems.
• Prepare, manipulate and explore complex datasets using tools such as SQL, Python or R.
• Build clear visualisations and communicate findings to both technical and non-technical audiences.
• Support customer segmentation, targeting and engagement analysis to improve relevance and personalisation.
• Contribute to predictive modelling and machine-learning initiatives.
• Contribute to a culture of curiosity, experimentation, knowledge sharing and continuous learning.

Required profile

• Experience in customer or consumer analytics, data science, decision science or a related discipline.
• Strong problem-solving skills and the ability to investigate data and draw meaningful conclusions.
• Understanding of statistical analysis and measurement techniques applied to business questions.
• Sound data and AI literacy, including responsible use, data quality and appropriate analytical judgement.
• Comfort navigating generative AI and emerging technologies.
• Commitment to customer outcomes, sound risk management and continuous learning.

Required skills

• Programming with SQL, Python or R.
• Data visualisation and communication of analysis results.
• Exposure to predictive modelling, machine learning or other advanced analytical techniques.

Internal CommBank employees can take this as a secondment, with their permanent employment unaffected. Applicants who are part of the Commonwealth Bank Group must apply through the group's internal application system.