Administrative Manager – Oncology Day Hospital

About the role

This hands‑on leadership position oversees the day‑to‑day administration and operational performance of a specialised oncology Day Hospital. You will work closely with senior operational and clinical leaders to ensure services run efficiently, safely and with a patient‑centred focus.

Key responsibilities

• Lead the operational performance of administration and patient services, optimising clinic flow and scheduling.
• Provide leadership, coaching and direction to the administration team, driving accountability and service excellence.
• Act as the primary escalation point for patient, staff and operational issues, ensuring timely resolution.
• Oversee billing, reconciliations and financial administration to ensure accuracy and compliance.
• Develop, implement and maintain operational systems, policies and procedures supporting safe and efficient service delivery.
• Support quality, compliance and accreditation requirements through audits and continuous improvement initiatives.
• Coordinate onboarding, training and competency requirements while maintaining credentialing standards.

Required profile

• Previous experience in healthcare administration, practice or clinic management, or hospital operations.
• Proven leadership capability with experience managing and developing teams.
• Highly organised with the ability to manage competing priorities in a fast‑paced environment.
• Strong decision‑making, problem‑solving and financial administration skills.
• Exceptional communication skills and a proactive, accountable approach to patient‑centred service.
• Understanding of healthcare governance, compliance, privacy and quality standards, preferably in accredited settings.