Administration Officer – Public Fertility Services

About the role

The Women’s Hospital is expanding its Public Fertility Services (PFS) and seeks a part‑time Administration Officer to support the Reproductive Services team. Working on‑site in Parkville, you will deliver high‑quality customer service and ensure smooth clinic operations for a diverse patient community.

Key responsibilities

• Assist daily clinic operations, including patient check‑in and check‑out.
• Book and schedule IVF procedures and manage satellite booking offices.
• Provide front‑desk reception and nursing office support on a rotating roster.
• Perform general clerical duties for the nursing department and other assigned tasks.
• Collaborate with colleagues across the team to maintain an efficient service.

Required profile

• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Professional, customer‑focused attitude.

Required skills

• Working knowledge of EPIC.
• Working knowledge of iPM.
• Working knowledge of CLARA.

What we offer

• Pro‑rated salary $58,442 – $64,610 per year.
• Salary packaging up to $11,660 for living expenses.
• Five weeks annual leave, 17.5% leave loading and purchased leave.
• Wellness initiatives, on‑site amenities and public transport access.
• Mentoring, learning and career development opportunities.