Administration Officer – Office Support

About the role

We are looking for an organised and proactive Administration Officer to join our Kemps Creek office. Reporting to the Director, you will provide day‑to‑day administrative support to keep our logistics operations running smoothly and deliver a high level of customer service.

Key responsibilities

• Provide daily administrative assistance to the allocations team.
• Handle customer enquiries by phone and email promptly and professionally.
• Accurately enter data across multiple systems and maintain up‑to‑date records.
• File, scan and upload operational paperwork, ensuring documentation is complete.
• Liaise with customers, drivers and internal departments to communicate information effectively.
• Support coordination of daily operational administration tasks and compliance with safety and transport regulations.
• Oversee vehicle incident investigations, claims and liaison with regulatory authorities for permits and routes.
• Assist continuous‑improvement initiatives and provide relief support to other admin team members.
• Perform general office administration duties as required.

Required profile

• Strong attention to detail and ability to work in a fast‑growing environment.
• Excellent organisational and customer‑focused mindset.
• Ability to manage multiple priorities and meet deadlines.
• Good communication skills for interacting with internal and external stakeholders.

Required skills

What we offer

• Competitive salary range of $70,000‑$90,000 per year.
• Full‑time, onsite role within a supportive logistics company.
• Opportunities for professional development and continuous improvement projects.