Administration Officer - Alfred Heart Centre

About the role

Bayside Health is recruiting a permanent full-time Administration Officer (Grade 1, HS1) at the Alfred Heart Centre, which assesses and treats adult patients with cardiovascular disease. The officer reports to the Heart Centre Administration Supervisor and works within the administration team for Specialist Clinics, performing administrative, reception and clerical tasks that support the day-to-day running of the clinics and the health service. The role also helps ensure the service meets internal and external reporting requirements, including government ones, and delivers a professional, responsive service to patients, carers and health professionals.

Key responsibilities

• Reception and handling patient enquiries
• Clinic preparation
• Electronic appointment scheduling and referral management
• Telephone support and data entry
• Supporting the clinics and health service so that customers receive the best possible outcomes

Required profile

• Sound administrative experience; hospital environment preferred but not essential
• Personable, customer-focused approach and commitment to high-quality service
• Ability to plan work flow, prioritise and delegate to meet deadlines
• Understanding of confidentiality and privacy legislation
• Demonstrated computer proficiency, including foundational MS Word, MS Outlook and MS Excel
• Understanding of medical terminology

What we offer

• Salary packaging and novated leasing through Maxxia
• On-site car (subject to availability) and bike parking
• Fitness facilities at The Alfred through ProSport Health and Fitness
• Child care services at The Alfred managed by KU Children's Services
• 5 weeks annual leave pro-rata, allowances and salary packaging