Account Manager – SME & Growth

About the role

As an Account Manager for SME & Growth, you will own the commercial relationship with a portfolio of ambitious Australian businesses, helping them extract maximum value from Airwallex’s suite of financial products.

Key responsibilities

• Own and grow a portfolio of strategic SME and growth accounts, driving retention, product adoption and revenue growth.
• Lead regular strategic engagements such as account planning sessions, business reviews and growth conversations.
• Identify, develop and close upsell, cross‑sell and expansion opportunities across the full product suite.
• Manage the full commercial cycle from discovery through negotiation, implementation and revenue realization.

Required profile

• 5+ years of experience in account management, relationship management or sales of technical/fintech products.
• Proven track record of exceeding commercial targets and delivering revenue, gross profit or similar KPIs.
• Strong consultative selling, negotiation and stakeholder‑management skills.
• Exceptional verbal and written English with the ability to engage senior decision‑makers.

Required skills

• Salesforce (CRM) for pipeline management and forecasting.
• Understanding of APIs, integrations and technical solution selling.