Account Manager, Neuroscience (aPD)

About the role

AbbVie is looking for a commercially minded Account Manager, Neuroscience (aPD) to join its team in Brisbane. You will own your territory, build partnerships across the healthcare ecosystem and help improve outcomes for patients with complex neurological conditions. You will work across key accounts and healthcare networks, using customer insight rather than a purely transactional approach.

Key responsibilities

• Deliver sales performance, key brand indicators, financial targets, marketing objectives and other goals.
• Build trusted customer relationships and win-win outcomes by proactively addressing customer needs and challenges.
• Develop and run a call plan that meets call metrics and optimises coverage and frequency with key customers.
• Manage multiple brands and indications in line with strategy guidance.
• Carry out pre- and post-call analysis and evaluation to improve sales performance.
• Handle objections and concerns, and consistently secure calls to action to close deals.
• Share market intelligence on customer needs, competitors, market segments and disease/product knowledge with the in-field team, brand team and sales manager.
• Differentiate AbbVie's value proposition with assigned health providers and develop disease-state experts, speakers and advocates.
• Report adverse events within 24 hours, take part in WHS programs, and follow internal codes of conduct and compliance processes.
• Perform ad hoc administrative duties as requested.

Required profile

• Bachelor's degree preferred in Nursing, a scientific discipline or Business.
• Completed industry qualification (CEP or equivalent).
• Proven strategic account management, sales and customer engagement experience, with demonstrated specialty sales experience; Parkinson's disease, devices or other specialty therapeutic areas preferred.
• Experience in the hospital setting and in partnering with KOLs is critical.
• Experience dealing with neurologists and geriatricians preferred, though not essential.
• Proven experience managing complex accounts and multiple stakeholder groups, and working cross-functionally across Commercial and Medical teams.

Required skills

• Strong knowledge of the public and private hospital environment and the pharmaceutical industry.
• Ability to collaborate with MSLs, medical teams and peers.
• Business acumen, strategic thinking and use of data and business tools for account planning.
• Broad scientific, therapeutic, product and competitive knowledge.