Account Manager - Healthcare & Aged Care

About the role

Essity is recruiting an Account Manager for its TENA business, covering residential aged care and home care customers. The territory covers Perth metro north of the Swan River and extends regionally across the Wheatbelt, Mid-West, Gascoyne, Pilbara and Kimberley, with regional support provided mainly virtually. Reporting to the Regional Sales Manager, you will manage and grow a customer portfolio, identify and secure new business, and act as a trusted partner to aged care facilities, home care providers, healthcare professionals, distributors and internal teams.

Key responsibilities

• Manage and grow existing residential aged care and home care customer accounts
• Build relationships with facility managers, clinical teams, procurement stakeholders, distributors and service providers
• Prospect and convert new business opportunities within the territory
• Review customers and support contract renewals and pricing discussions
• Deliver product training, clinical education and customer workshops
• Expand adoption of TENA and Essity solutions across continence care, skincare, wound care and professional hygiene
• Maintain a structured sales pipeline and territory growth plan
• Work with Clinical Support, Marketing and Sales teams to achieve business objectives

Required profile

• Experience in account management, territory management, business development, sales, healthcare, aged care, allied health, nursing or another customer-facing role
• Strong relationship-building, communication and influencing skills
• Commercial acumen and confidence discussing value, pricing and customer outcomes
• Excellent presentation, education and training capabilities
• Proactive approach and ability to manage your territory effectively
• Diverse backgrounds such as healthcare, aged care, allied health, nursing, FMCG and account management are welcomed

Required skills

• CRM systems
• Microsoft Office

What we offer

• A competitive salary package and incentive opportunities
• The tools of trade needed to succeed
• A supportive, collaborative team culture and career growth through learning and development

Candidates should submit a resume and a cover letter explaining their interest, strengths and how their experience fits the role. Applications close on 21 November 2026.