Account Executive – Post Sales

About the role

Connecteam is seeking a driven Account Executive to own the full sales cycle for post‑sales opportunities. You will work independently while collaborating closely with SDR and CSM teams to expand existing accounts through upselling and cross‑selling.

Key responsibilities

• Identify and execute upselling and cross‑selling opportunities with existing customers.
• Own a quota‑carrying pipeline, managing the complete sales process from prospecting to close.
• Become a product expert and analyze customer data to uncover expansion potential.
• Represent Connecteam’s brand, delivering outstanding customer service and acting as the primary point of contact.
• Collaborate with SDR and CSM teams to ensure a seamless customer experience.
• Provide product feedback based on customer needs and manage multiple tasks in a fast‑paced environment.

Required profile

• 2+ years of SaaS sales experience as an Account Manager or Account Executive.
• Proven track record of meeting or exceeding monthly quotas.
• Strong relationship‑building skills with the ability to engage stakeholders at all organizational levels.
• Highly independent, self‑motivated, and able to thrive under pressure.
• Excellent communication and teamwork abilities.
• Located within commuting distance to Melbourne office and able to work onsite three days per week.