Account Executive – Ecommerce Sales

About the role

Instant is an AI-powered marketing platform for ecommerce brands, focused on email and SMS retention marketing. It is hiring an Account Executive to help build its sales function as it grows from $10M to $50M+ ARR, booking outbound demos and closing deals. The role is hybrid, based in Sydney (office 3 days a week, Tue–Thu) or remote from Melbourne.

Key responsibilities

• Work a target list of ecommerce brands based in Australia
• Book your own meetings using cold email, calls, LinkedIn and other channels
• Lead demos and discovery sessions tailored to technical and business buyers
• Own and run end-to-end sales cycles from first touch to signed contract
• Help write the outbound playbook
• Collaborate with Product, Marketing and Customer Success on onboarding and retention
• Maintain pipeline accuracy and forecasting discipline
• Champion a repeatable, data-driven GTM motion as the company scales to enterprise

Required profile

• 2+ years in a closing sales role with a record of hitting quota
• Experience selling to ecommerce or DTC brands and knowledge of the Shopify market
• Track record of full-cycle selling: prospecting, discovery, demos, negotiation and close
• Most of your past pipeline came from your own outbound work
• Strong communicator able to turn technical concepts into clear business value
• Comfortable with multi-stakeholder deals across product, engineering and leadership
• Thrives in a fast-paced environment with shifting priorities and a self-thinker, strategic mindset

What we offer

• Compensation of base salary, OTE and ESOP
• Hybrid setup in Sydney or remote from Melbourne
• Employee equity, generous PTO, team lunch and a comprehensive benefits package