Workplace Experience Coordinator

About the role

Sodexo is looking for a professional, energetic Workplace Experience Coordinator in Melbourne, working full time Monday to Friday. As the face of the office and first point of contact for clients, visitors, contractors and employees, you will keep the workplace running smoothly by managing front-of-house operations, coordinating meeting spaces, supporting workplace technology and maintaining a welcoming, professional environment.

Key responsibilities

• Greet and check in visitors, guests and contractors
• Manage reception and respond to workplace enquiries by phone and email
• Coordinate meeting set-ups and AV support
• Troubleshoot workplace technology such as meeting room AV equipment, monitors, printers, cables and room booking systems
• Handle security and access requests, visitor registrations and contractor inductions
• Maintain workplace amenities, kitchen and pantry areas and office supplies
• Manage mailroom operations, courier deliveries and incoming and outgoing mail
• Support workplace events and ad hoc administration as required

Required profile

• Experience in reception, workplace experience, corporate hospitality, front-of-house, guest services or office coordination
• Polished, professional and customer-focused approach
• Able to thrive in a fast-paced environment and adapt to changing priorities
• Excellent communication skills and attention to detail
• Proactive, reliable and able to work independently
• Unrestricted Australian working rights (PR or Australian citizen preferred; WHV applicants will not be considered)

Required skills

• Strong administrative and organisational skills
• Intermediate Microsoft Office proficiency
• Experience supporting workplace technology and meeting room facilities

Applications are made online with a resume detailing relevant experience and availability; shortlisted candidates are contacted by a recruiter for a phone interview. The employer offers a competitive salary, development opportunities and a benefits and recognition program.