Volunteer Coordinator

About the role

The Great Ocean Road Coast and Parks Authority protects and manages parks, reserves and marine environments along the Great Ocean Road, working closely with Traditional Owners, communities and stakeholders. As Volunteer Coordinator you will lead the organisation-wide volunteer program, developing and improving opportunities that support environmental stewardship, conservation, community participation and visitor experiences.

Key responsibilities

• Lead the development and implementation of the volunteer framework, annual work plans and long-term program priorities.
• Coordinate the end-to-end volunteer experience, including recruitment, onboarding, training, support, recognition and retention.
• Develop volunteer opportunities for conservation, environmental restoration, citizen science, visitor experiences and community engagement.
• Build relationships with volunteers, Traditional Owners, community organisations, educational institutions, government agencies and partners.
• Establish policies, procedures, systems and governance frameworks for safe, inclusive and effective volunteering.
• Advise leaders and teams on volunteer management, program design and continuous improvement.
• Monitor performance, compliance and outcomes, and represent the Authority at volunteer, stewardship and community forums.

Required profile

• Demonstrated experience managing volunteer programs or similar initiatives in a public-purpose, environmental or community setting.
• Experience developing policies, procedures, governance frameworks and compliance processes.
• Qualifications in volunteer management, community development, environmental management, project management or a related discipline are highly regarded.
• Commitment to Aboriginal self-determination, cultural safety, inclusion and environmental stewardship.
• A National Police Check, Working with Children Check, current Australian driver's licence and evidence of Australian work rights are required.

Required skills

• Program and project management, able to lead across multiple teams and stakeholders.
• Stakeholder engagement, partnership management and relationship building.
• Strong written and verbal communication, including reporting and briefing.
• Understanding of volunteer management, risk management, health and safety, privacy and compliance.

What we offer

• Flexible work arrangements and a commitment to employee wellbeing.
• Professional development opportunities.
• The chance to shape an organisation-wide volunteer program from the ground up.

Applications close 11:59pm on Thursday 12 November 2026; the position description is available through the Authority's website.