Virtual Medical Secretary – Remote (Part‑time)

About the role

VMORE is looking for a Virtual Medical Secretary to join our remote team on a part‑time basis. You will support multidisciplinary healthcare providers by handling administrative tasks, patient communications, and practice management activities from the comfort of your home.

Key responsibilities

• Answer incoming calls and manage patient bookings.
• Process clinic outpatient billing and receipting.
• Handle incoming and outgoing correspondence accurately.
• Manage theatre lists, surgical bookings, fee estimates and pre‑operative arrangements.
• Maintain quality standards and privacy compliance.
• Update recall registers and provide personalised patient support.
• Act as an ambassador for VMORE and its clients.

Required profile

• Excellent communicator with a positive, mature attitude.
• Detail‑oriented and able to multitask in a fast‑paced healthcare environment.
• Self‑motivated yet collaborative, comfortable using technology.
• Committed to upholding Australian Privacy Principles.

Required skills

• Working knowledge of practice management software (e.g., Genie, Gentu, Clinic to Cloud, Xestro, Coreplus, Shexie, MediRecords).
• Familiarity with Medicare and health‑fund terminology.
• Proficiency with Office365.

What we offer

• 100% work‑from‑home flexibility.
• Supportive, humour‑filled team culture.
• Opportunities to work across diverse medical disciplines.