Venue Officer (Casual)

About the role

The Venue Officer provides essential support for a wide range of functions, events and learning activities across Hume City Council venues. This casual position offers an hourly rate of $45.22 plus superannuation and involves hands‑on setup, customer service and equipment management.

Key responsibilities

• Set up and reset rooms according to detailed setup sheets.
• Dismantle rooms and store furniture safely.
• Install, test and maintain internal/external computers and AV equipment.
• Assist trainers, presenters and event organisers with venue needs, including fire evacuation procedures.
• Provide front‑line customer service in person, by phone or online.
• Cover reception areas during breaks and ensure accurate information delivery.

Required profile

• Ability to communicate effectively with people from diverse cultural backgrounds.
• Strong teamwork skills and a collaborative attitude.
• Knowledge of manual handling and occupational health and safety (OHS) practices.
• Experience in customer service or hospitality is an advantage.

Required skills

• Proficiency with computers.
• Operation and troubleshooting of audio‑visual equipment.

What we offer

• Competitive hourly rate plus superannuation.
• Professional development opportunities within a fast‑growing council.
• Inclusive and supportive work environment committed to diversity and safety.