Technical Business Analyst - Clinical Integration

About the role

eHealth NSW is hiring a Technical Business Analyst for its Clinical Repositories and Integration Services (CRIS) team, working on clinical integration services across NSW. The role connects complex business needs with the technology that supports healthcare, working with Solution Architects, technical teams and stakeholders to turn requirements into practical solutions. It is a permanent full-time position with hybrid flexibility, based in Chatswood, St Leonards or Charlestown.

Key responsibilities

• Elicit and define business and technical requirements through workshops, process mapping, data and system analysis, workflow analysis and stakeholder engagement.
• Translate needs into EPICs, user stories, functional and non-functional requirements, process maps and specifications.
• Develop current and future state process maps, high-level technical solution designs, interface specifications and system documentation.
• Lead technical workshops and collaborate with NSW Health stakeholders, suppliers, architects, engineers, testers and support teams.
• Strengthen requirements traceability and documentation governance so technical artefacts stay accurate and consistent.
• Support benefits realisation by assessing initiative outcomes, capturing lessons learned and recommending improvements.

Required profile

• Extensive business analysis experience in healthcare systems within a large, complex service organisation.
• Strong understanding of clinical workflows and information flows between healthcare systems, and how they shape requirements and interface specifications.
• Demonstrated ability to translate healthcare needs into requirements that supported technical delivery.
• Ability to facilitate workshops, influence stakeholders and communicate clearly to technical specialists and executives.
• Sound understanding of integration, workflow and content management technologies.
• Relevant qualifications and accreditation, or equivalent experience; CCBA or CBAP accreditation is highly regarded.
• Current Australian work rights; relocation from outside NSW is optional.

Required skills

• Business analysis tools and techniques across the software development lifecycle and project delivery methods.
• Agile and/or PRINCE2 delivery environments.
• Microsoft technologies: SharePoint, Dynamics, Power Apps, SQL Server.NET, Power BI and SQL Reporting Services.

What we offer

• Salary from $137,525 plus 12% superannuation and 17.5% annual leave loading.
• Hybrid flexibility and benefits supporting life beyond work.

Applications close 11:59pm on 16 November 2026. Applicants submit a resume (up to 5 pages) and a cover letter with a specific example of how they clarified complex requirements for a technology solution.