Stakeholder Engagement Officer - Digital (SharkSmart)

About the role

The NSW Department of Primary Industries and Regional Development (DPIRD) is recruiting a temporary full-time Stakeholder Engagement Officer - Digital, based in NSW, to lead the ongoing management and enhancement of the SharkSmart website, mobile app and associated digital tools. These platforms connect government, stakeholders and the community by providing timely information, improving public access to services and supporting informed decision-making. The role combines digital platform management, stakeholder engagement and strategic communications.

Key responsibilities

• Manage and enhance the SharkSmart website, mobile app and related digital tools
• Work with internal subject matter experts, technology providers and external stakeholders to improve platform performance, user experience and engagement outcomes
• Monitor digital analytics, stakeholder feedback and emerging issues, using data-driven insights to inform decisions and communication responses
• Support continuous improvement across the NSW Government's Shark Management Program

Required profile

• Demonstrated experience delivering digital platforms such as databases, websites and mobile applications
• Experience developing accessible, user-focused digital content and engagement activities
• Tertiary qualification in a relevant field or equivalent industry experience
• Current NSW driver licence and willingness to travel

Required skills

• Stakeholder engagement and relationship management across government, community and industry
• Ability to work with suppliers and platform developers
• Analysis of digital performance data and stakeholder feedback
• Managing competing priorities in a complex operational environment
• Strong written and verbal communication

What we offer

• Clerk Grade 7/8 salary from $116,981 to $129,492 per annum plus superannuation and leave loading
• Flexible work arrangements and the option to work from regional locations
• Professional development opportunities

Applications close 4 November 2026 via the online portal, with a CV and cover letter. Shortlisted candidates may be invited to interview, followed by further assessments; the preferred candidate may need reference checks, a police check and other assessments. A talent pool may be created for similar roles over the next 18 months.