Specialist Technician – Systems Engineer for School ICT Support

About the role

Bytewize is looking for experienced Systems Engineers / Specialist Technicians to provide ICT support to Victorian schools through the Technical Support to Schools Program (TSSP). The role involves managing school networks, servers and devices, and delivering professional development to staff.

Key responsibilities

• Manage and maintain ICT infrastructure across Department of Education schools.
• Administer Windows and Linux server environments and virtualisation (Hyper‑V).
• Support and configure cloud services such as Google Workspace and Microsoft 365.
• Deploy and manage Mobile Device Management solutions and 1:1/BYOD device programmes.
• Maintain enterprise networking equipment (Cisco & HP switches, Cisco wireless controllers and APs).
• Create and maintain standard operating environments, image deployment and technical documentation.
• Collaborate with school leadership teams and deliver ICT training sessions.

Required profile

• Minimum 5 years of senior‑level IT support experience (TSSP, education sector or corporate).
• Ability to work independently and as part of a team.
• Strong problem‑solving, punctuality and organisational skills.
• Excellent communication and people skills.
• Eligibility to work in Australia (citizen, PR or permanent visa) and a current driver’s licence.
• Willingness to undergo police and background checks.

Required skills

• Hyper‑V virtualisation administration.
• Windows and Linux server administration.
• Google Workspace and Microsoft 365 cloud administration.
• Mobile Device Management (MDM) deployment and administration.
• Cisco and HP switching, Cisco wireless controllers and access points.
• Standard Operating Environment (SOE) and image deployment.
• Support for large fleets of desktops, notebooks, 1:1 and BYOD devices.
• Technical documentation.

What we offer

• Salary range $80,000 – $110,000 AUD (pro‑rata), top rates based on experience.
• Flexible employment options: contract, permanent or part‑time/full‑time.
• Regular performance‑based salary reviews and salary packaging options.