Sommelier

About the role

Join the newly opened Flaminia, an Italian seafood restaurant at Pullman Quay Grand Sydney Harbour, delivering high‑volume, high‑end dining experiences. The Sommelier will use expert wine knowledge to enhance guest moments, drive beverage sales, and support a dynamic service team.

Key responsibilities

• Greet guests, present menus and provide personalised wine recommendations.
• Curate Italian‑focused wine pairings, execute flawless pours and service during peak shifts.
• Collaborate with floor teams to upsell wine and manage cellar inventory and stock control.
• Conduct staff training on wine service and handle beverage‑related guest queries.
• Maintain venue standards, support team coordination and ensure seamless guest experiences.

Required profile

• Minimum 2 years experience in upscale restaurant environments.
• Proven wine knowledge with a focus on Italian wines and regions.
• Strong upselling ability and excellent interpersonal skills.
• Availability for evenings, weekends and events.
• RSA certification and alignment with Accor Heartist values.

Required skills

• Wine knowledge (Italian wines and regions)
• Cellar inventory management
• Upselling techniques
• RSA certification

What we offer

• All Heartist Membership discounts on accommodation and F&B worldwide.
• Family & Friends discounts on a range of services.
• Accor Live Limitless loyalty program with status and reward points.
• Learn Your Way career development resources.