ServiceNow Project Manager – Sydney
Infosys · Sydney
Job description
About the role
Infosys is seeking a ServiceNow Project Manager to lead transformative technology strategies and delivery for clients in Sydney. The role involves presales, solutioning, and end‑to‑end project execution on the ServiceNow platform.
Key responsibilities
- Lead presales and solutioning for large ServiceNow opportunities.
- Drive account growth through upsell and cross‑sell of services and solutions.
- Serve as the single point of accountability for customer relationships and overall engagement health.
- Ensure end‑to‑end delivery with strong quality, governance, and operational rigor.
- Proactively manage and resolve customer escalations to maintain stability and continuity.
- Maintain delivery stability through effective resource planning and risk management.
- Partner with internal stakeholders to meet revenue, margin, and CSAT targets.
Required profile
- Bachelor’s or master’s degree in Computer Science, Informatics or related field.
- Proven experience delivering ServiceNow projects and solutions.
- Strong account management and stakeholder engagement capabilities.
Required skills
- ServiceNow
What we offer
- Competitive annual salary range AUD 150,742 – 171,215.
- Flexible hybrid working arrangements.
- Opportunity to work for a globally recognized top employer.
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Published 1 week ago
Expires 1 month from now
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Infosys
Sydney