Senior Receptionist for Busy Dental Practice

About the role

Maven Dental Cairns City is seeking an experienced Senior Receptionist to manage the front desk of its six‑chair practice on a casual basis. The role offers flexibility to work 3–4 days per week with the chance to pick up additional shifts.

Key responsibilities

• Manage day‑to‑day reception operations, greet patients and handle enquiries in person and over the phone.
• Maintain the appointment book, schedule recalls and process payments.
• Keep accurate, confidential patient records and support clinicians to ensure smooth patient flow.
• Provide ad‑hoc dental assisting support when required.

Required profile

• Minimum 3 years experience in dental reception or a strong dental industry background.
• Proven ability to manage a busy appointment book independently.
• Professional, reliable and patient‑focused attitude.

Required skills

• Familiarity with dental practice software; D4W experience is highly regarded.
• Strong communication and organisational abilities.

What we offer

• Opportunity to work in a well‑established practice with a loyal patient base.
• Access to training and development through the Abano Healthcare Network.
• Potential career progression across more than 200 practices in Australia and New Zealand.