Senior Coordinator, Marketing and Communications

About the role

The Senior Coordinator, Marketing and Communications oversees marketing, fundraising and communications activities across the Southern Migrant and Refugee Centre (SMRC), a registered charity serving migrants and refugees in south-east Melbourne. The role sits in the Strategy Engagement and Growth team, reports to the Senior Manager of that team and supervises a part-time fundraising coordinator. It is a full-time position based in Dandenong.

Key responsibilities

• Develop marketing and communications strategies with measurable indicators, aligned with the Strategic Communications Plan and business plans
• Manage planning and implementation of strategies across the organisation, monitoring KPIs and taking corrective action
• Act as brand owner, championing the SMRC brand and ensuring a consistent style of communication internally and externally
• Develop an annual calendar of events, campaigns and anniversaries, and oversee the annual Impact Report
• Produce high-quality, client-centred communications and marketing collateral and campaigns, tracking outcomes
• Oversee digital channels to ensure consistency and quality, and support a strong reputational presence
• Provide expert advice to the Executive Leadership Team and advise at all levels of the organisation
• Support advocacy campaigns and change management through internal and external communications
• Mentor, supervise and guide the part-time fundraising coordinator

Required profile

• Certificate, diploma or bachelor degree in Communications, Marketing or a similar field, or professional training and experience in a communications or marketing role
• Experience developing strategy and planning processes, and delivering communications, advocacy and marketing campaigns
• Detailed understanding of project management approaches and tools
• Knowledge of performance management, including supervision and appraisal
• Excellent written and verbal communication skills and editing ability
• Current Victorian driver's licence and own vehicle

Required skills

• Digital communications, marketing and advertising, including analytics
• CRM, WordPress and social media channels
• Microsoft 365, including Outlook, Teams, CRM and CMS systems

What we offer

• Salary packaging available
• Christmas break of up to 3 days off between Christmas and New Year's Day, without leave loading

Applicants must pass a police check, an employee Working with Children check and an NDIS worker screening check. Applications close on Monday 23 November at 5.00pm.