Engagement Manager - AI

About the role

Macquarie is looking for an Engagement Manager - AI for a 6-month contract in Sydney, within its Digital, Design, Data, AI and Engineering team. The team shapes how technology, data and AI enable better outcomes for people, customers and the business, and this role helps accelerate AI adoption and embed new ways of working across thousands of employees.

Key responsibilities

• Translate AI strategy into day-to-day adoption by designing and delivering initiatives that build awareness, capability and momentum for AI
• Lead engagement activities end-to-end, supporting change management through stakeholder engagement, communications, training and readiness planning
• Help drive the rollout of new AI tools in partnership with technology, risk and business teams
• Manage communications, coordinate events and leadership messaging, and use feedback and sentiment data to measure engagement and identify improvements
• Report on adoption outcomes and keep delivery on track, while contributing to broader digital engagement activities such as divisional communications, events and leadership programs

Required profile

• Experience leading engagement, change management, program delivery or transformation initiatives in complex, fast-paced environments
• Ability to influence senior leaders, manage cross-functional relationships and deliver internal communications, events and campaigns
• Ability to manage multiple priorities and deliver high-quality outcomes with attention to detail
• Experience using data, sentiment analysis, feedback mechanisms, AI and automation to measure impact and inform decisions
• Curiosity about AI and emerging technologies; explaining technical concepts to non-technical audiences and experience in technology, transformation, financial services or digital environments is valuable