Senior Consultant – Strategy & Transformation

About the role

Genpact is seeking a Senior Consultant to lead strategic problem‑solving and transformation initiatives for global enterprises. You will work on ambiguous, high‑impact challenges, turning client needs into practical, measurable solutions across experience, operations, and digital domains.

Key responsibilities

• Lead transformation projects across multiple business functions and industries.
• Structure and analyse complex challenges, identify root causes and deliver actionable recommendations.
• Partner with clients and stakeholders to define strategic priorities, roadmaps and implementation plans.
• Translate operational and business needs into solutions that drive measurable outcomes.
• Conduct quantitative and qualitative analyses to support decision‑making and business case development.
• Identify opportunities to improve customer experience, operational performance, process efficiency and digital capability.
• Support the delivery of transformation programs, ensuring smooth transition from strategy to execution.

Required profile

• Experience in strategy consulting, management consulting, transformation, business improvement or operational excellence.
• Proven track record solving complex business problems in ambiguous environments.
• Experience leading or supporting transformation, process improvement, organisational change or customer‑focused initiatives.
• Strong stakeholder‑management skills with the ability to influence senior leaders.
• Ability to develop data‑driven strategic recommendations.
• Excellent communication and presentation skills.

Required skills

What we offer

• Opportunity to work on cutting‑edge AI and digital innovation projects.
• Collaborative, fast‑moving environment with global impact.
• Access to Genpact’s AI Gigafactory accelerator and advanced technology resources.