Scheduler for Home Care Workers

About the role

Provide, maintain and create the rostering/schedule for Home Care Workers in the Western Sydney region, ensuring clients receive proper care. This is a 12‑month maternity‑leave fixed‑term contract based in the Hammondville or Penrith office.

Key responsibilities

• Develop and manage daily rosters for care workers, balancing consistency, efficiency and fairness.
• Administer client and staff schedules, ensuring contracted hours are met.
• Maintain up‑to‑date care‑worker information and support the centralized support team.
• Coordinate rounds and adjust schedules as needed to meet client needs.

Required profile

• Demonstrated experience in customer service, scheduling/rostering or call centre environments.
• Exceptional time‑management skills with the ability to meet multiple deadlines.
• High attention to detail and strong problem‑solving abilities.
• Outstanding communication and coordination skills.

What we offer

• Market‑leading remuneration with salary packaging for living expenses and entertainment benefits.
• Additional training and career development opportunities.
• Leave benefits, including the option to purchase extra annual leave.
• Reward and recognition program, fitness passports, and free confidential counselling via Employee Assistance Program.
• Exclusive commercial discounts with partner retailers.