Sales Travel Consultant - Karrinyup, WA

About the role

Flight Centre is hiring a Sales Travel Consultant to work full-time, on-site in one of its retail stores in Karrinyup, WA, on a rotating roster across a 7-day trade. You will plan itineraries, book travel and turn enquiries into bookings for customers, selling the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises and transfers.

Key responsibilities

• Plan itineraries and book travel in person, by phone and by email
• Sell the complete holiday and work towards individual KPIs and sales targets
• Build a customer base of new and returning customers
• Advise customers on travel-related questions such as visas, best time to travel, packing and local food

Required profile

• Seasoned traveller with a history of international destinations
• Great organisational skills, able to manage a calendar and respond quickly to calls and emails
• Determination to meet sales targets and KPIs in a busy, high-pressure environment
• Enthusiasm and warmth that makes customers want to book again

Required skills

• Savviness with computers, able to switch between complex booking systems
• Ability to find the right flight and package options for customers

What we offer

• Wage boosted to $65K equivalent for the first 90 days; average first-year earnings of $70K, with senior consultants averaging $100K and team leaders $138K, including superannuation and penalty rates
• Uncapped incentive payments based on a percentage of each sale
• Travel discounts and sponsored familiarisation trips to new destinations
• Career opportunities within a global network of brands, promoted from within
• Reward and recognition events such as Global Gathering and EOFY Celebration
• Free Certificate 3 and 4 in Travel & Tourism through Australian Apprentice Training, possibly with direct financial support