Sales Travel Consultant - Karrinyup

About the role

Flight Centre is hiring Sales Travel Consultants for its Karrinyup store and surrounding suburbs. You will work full-time, on-site in the retail store on a rotating roster covering a 7-day trade, helping customers plan and book their holidays.

Key responsibilities

• Plan itineraries, book travel and turn enquiries into bookings in person, by phone and by email
• Sell the whole holiday, including flights, accommodation, car hire, tours, travel insurance, cruises and transfers, working towards individual KPIs and sales targets
• Build a customer base of new and returning customers, from regular domestic trips to international holidays
• Advise customers on travel-related questions such as visas, best time to travel, packing and local food

Required profile

• Genuine passion for travel and a desire to help customers explore the world
• Determination to meet sales targets and KPIs in a busy, high-pressure environment
• Great organisational skills, with good note-taking, calendar management and prompt responses to calls and emails
• Warmth and enthusiasm that makes customers want to book again

Required skills

• Savviness with computers, able to switch between several complex booking systems to find flights and packages

What we offer

• Wage boosted to $65K equivalent for the first 90 days; average first-year earnings of $70K, with senior consultants averaging $100K and team leaders $138K, including superannuation and penalty rates
• Uncapped incentive payments based on a percentage of each sale
• Travel discounts and sponsored familiarisation trips to new destinations
• Career opportunities within a global network of brands, promoted from within
• Reward and recognition events such as the Global Gathering and EOFY event
• Free Certificate 3 and 4 in Travel & Tourism through Australian Apprentice Training, possibly with direct financial support

Applications are made online and successful candidates are invited to a 15-minute phone interview with a recruiter.