Sales Support Officer - Real Estate

About the role

Elders is looking for a Real Estate Sales Support Officer to join its Albany team on a permanent, full-time basis. The Albany team is described as a small, close-knit group focused on technology and best-practice service, having grown over ten years from two staff to six sales representatives, a property management department and related administrative staff, and has recently moved into a dedicated office in central Albany.

Sales Support Officers are the first point of contact for clients and act as the backbone of the branch, supporting the team in building client relationships. The Elders network provides the tools needed to support and grow your career.

Key responsibilities

• Provide expert administrative support so the branch can build professional relationships with clients
• Answer and redirect phone calls, emails and enquiries
• Help prepare documentation such as advertising and contracts, and provide property management assistance
• Record funds accurately, complete trust fund transfers and manage invoices
• Create promotional and marketing materials to promote the Elders brand
• Create content for and manage social media accounts
• Liaise with local suppliers and providers to help run day-to-day operations

Required profile

• Positive attitude, willingness to learn and to keep improving
• Team player with a collaborative approach in a results-focused environment
• Knowledge of and interest in the real estate industry
• Smart, resourceful and forward-thinking
• Keen eye for detail, ideally with a background in administration or similar
• Ability to deliver high-level customer service and build relationships with current and future clients

Required skills

• Solid working knowledge of modern technology
• Administration skills

Applications are accepted through the Elders careers page and may be shortlisted as they are received. Elders welcomes applicants from all backgrounds and accepts candidates with the right to live and work in Australia.