Sales Lead – Telstra Business Technology Centers (Wagga Wagga)

About the role

Telstra is looking for a Sales Lead for its Business Technology Centers (TBTC) in Wagga Wagga. The role provides strategic leadership to a team of account managers and sales specialists, helping them identify and develop sales opportunities across the TBTC segment of assigned and unassigned small and medium business customers. It is a full-time on-site position reporting to the Centre lead and working closely with the Operations lead.

Key responsibilities

• Lead the development and implementation of segment/portfolio-specific sales strategies, including pipeline management and forecasting to drive revenue growth, and turn this into sales targets, productivity plans and roadmaps for the team.
• Coach and develop the team's sales and product capability through training and coaching, and build succession planning into retention.
• Make decisions on team planning, including prioritising customers and delegating work each quarter to cover the portfolio and meet targets.
• Monitor and report on sales performance (call volumes, pipeline, targets, escalations) and resolve service and sales escalations.
• Collaborate with stakeholders such as Territory Specialists, Technical Consultation Specialists and Subject Matter Experts to grow sales and improve productivity.
• Apply best-practice sales methodology and knowledge of emerging market and technology trends to shape customer needs and sales approaches.
• Recommend alternative business models (alliances, outsourcing and in-sourcing strategies) to drive sales and productivity.

Required profile

• Leadership acumen and ability to contribute to critical decision-making forums.
• Understanding of the business, Telstra's SMB customers and the day-to-day operations of running a TBTC.
• Strong knowledge of how channels work and a strong understanding of the market.
• Commitment to relationship building and partnership with key stakeholders.
• Excellent communication, engagement and presentation skills, able to present to executives.
• Strategic thinker who adapts to change and shows initiative in adopting new technology and methodologies.

What we offer

• Performance-related pay.
• Access to thousands of learning programs.
• Purchased annual leave scheme and an additional Telstra day off.
• 30% discount on Telstra products and services.
• Toolkit provided (laptop, mobile phone and plan).