Sales Development Representative (Mandarin & Cantonese Speaking)

About the role

An international fintech providing flexible funding to SMEs across Australia, APAC and Europe is hiring a Sales Development Representative in Toorak, Melbourne. The role is office-based, Monday to Friday 12pm-8pm, and focuses on keeping the sales pipeline moving through consistent outreach, timely follow-ups and accurate CRM records. Australian work rights are required; sponsorship is not available.

Key responsibilities

• Reconnect with existing leads through high-volume outbound calls.
• Follow up consistently across assigned leads to keep deals progressing and avoid missed opportunities.
• Work through structured daily task lists and repeatable CRM activities accurately and consistently.
• Log every interaction, keep records current and track deal progress.
• Support the Head of Lending APAC by completing assigned follow-ups and tasks.

Required profile

• Fluent English, Cantonese and Mandarin.
• Ability to sustain high-volume outbound calling and consistent lead follow-up, including when contact attempts fail.
• Strong organisation and follow-through with structured task lists.
• Accurate record-keeping and CRM activity tracking.
• Experience in call centres, customer service, sales support, hospitality or retail with frequent customer contact.
• Nice to have: experience working independently in a hands-on support role, completing outreach, follow-ups and CRM tasks for a sales leader.

What we offer

• Base pay of $65,000-$85,000 plus a monthly bonus (OTE around $90,000-$100,000).
• Office-based position in Toorak, Melbourne.

The application is handled through a talent partner, Ploomo, which runs a structured selection process. After applying, candidates receive an email with instructions, including a short 15-20 minute online assessment with no right or wrong answers; completion of the assessment is needed to be shortlisted.