Sales Development Manager

About the role

Eftsure is seeking a Sales Development Manager to lead and scale a high‑performing SDR team. You will drive quality pipeline, coach top talent, and shape outbound strategies that support our mission to protect Australian businesses from payment fraud.

Key responsibilities

• Lead, coach and mentor a team of 8‑10 SDRs to consistently exceed targets.
• Own pipeline contribution goals, forecast meetings and pipeline weekly and monthly.
• Drive SDR effectiveness through 1:1 coaching, call shadowing and real‑time feedback.
• Oversee onboarding, ramp‑up and ongoing development of SDR talent.
• Collaborate with Sales and Marketing on lead flow, handover and conversion.
• Design and refine outbound cadences, messaging and strategies for scale.
• Use CRM and dashboards to track, analyse and continuously improve performance.

Required profile

• Strong track record as an SDR/BDR with consistent over‑achievement (120%+ across multiple quarters).
• Experience mentoring peers, leading team initiatives or managing SDRs directly.
• Confident communicator who gives and receives feedback well, leading with empathy and curiosity.
• Strong business acumen – understanding of ICPs, qualification criteria, funnel stages and sales motion.
• Data‑driven mindset, comfortable with dashboards and using insights to drive performance.

Required skills

• Proficiency with CRM systems and performance dashboards.
• Experience designing outbound sales cadences and messaging.

What we offer

• Hybrid flexibility in our North Sydney office.
• Benefits such as birthday leave, cultural leave, wellness reimbursements and volunteer days.
• Values‑driven culture celebrating curiosity, consistency and impact.