Sales Consultant - Elevator Modernisation

About the role

KONE, a global leader in elevators and escalators, is looking for a motivated, customer-focused Sales Consultant to join its Modernisation team in Canberra, ACT. This autonomous role drives sales growth across the modernisation business by managing an existing customer portfolio and developing new opportunities, helping customers improve the performance, reliability and lifecycle of their equipment. Success is measured by revenue growth, stronger customer relationships and an expanded customer base.

Key responsibilities

• Develop and maintain strong customer relationships, growing existing accounts and strengthening loyalty.
• Identify, develop and manage sales opportunities from initial engagement through to contract award and handover.
• Understand customer needs and provide tailored solutions that improve equipment performance.
• Manage proposals, tenders and contract negotiations through to completion.
• Prepare pricing proposals using approved tools while maintaining commercial discipline and profitability targets.
• Collaborate with operational, engineering and support teams to deliver excellent customer outcomes.
• Maintain accurate opportunity, customer and activity records in Salesforce and CRM systems.
• Monitor market trends, competitor activity and customer requirements to spot growth opportunities.

Required profile

• Experience in account management, business development, sales management or a similar customer-facing role.
• Experience selling technical, service-based or solution-focused products and services.
• Strong commercial acumen, balancing customer outcomes with profitability.
• Lift, elevator or escalator industry experience is highly regarded.
• Applicants must be an Australian permanent resident or citizen, or a New Zealand citizen.

Required skills

• Excellent communication, presentation and negotiation skills.
• Highly organised, with strong pipeline management and CRM discipline.
• Confident using digital sales tools and CRM systems.
• Technical aptitude and willingness to learn.

What we offer

• Competitive salary package plus quarterly sales incentives.
• Annual car allowance.
• Learning and development programs and comprehensive training on modernisation solutions.
• Hybrid working arrangements and occasional regional travel, including overnight stays.