Return to Work Consultant

About the role

Marsh is looking for a Return to Work Consultant to join its Workers Compensation team in Docklands, Melbourne. The role provides outsourced return to work and claims consulting services to Mercer Marsh Benefits clients, focusing on injury management and stakeholder liaison. It is a hybrid position with at least three days a week in the office.

Key responsibilities

• Perform outsourced Return to Work Coordinator functions, including triaging and lodging new claims
• Develop and maintain return-to-work plans while keeping regular contact with stakeholders
• Deliver on employer return to work obligations and conduct claims reviews
• Administer preferred injury management software for selected clients and maintain the database
• Produce and format reports, manuals, presentations and other correspondence

Required profile

• Tertiary qualification in Applied Science, OH&S, Injury Management or another relevant field
• 3+ years of experience in claims management at an insurer or employer
• Attention to detail and strong written and verbal communication skills
• Ability to work effectively in a team
• Appropriate approval to work in Australia; a criminal and bankruptcy check is required before starting

Required skills

• Claims management and injury management experience
• Experience with claims management and injury management systems is an advantage
• Return to Work Coordinator accreditation is desirable but not essential

What we offer

• Professional development opportunities
• A vibrant, inclusive culture with supportive leaders
• A range of career opportunities, benefits and rewards