Retail Manager - Holmview

About the role

Fitness Cartel Health Clubs is looking for a Retail Manager to lead the retail and cafe experience at its Holmview club. The role oversees the Pro-Shop and Barbell Cafe, working closely with the Club General Manager and Customer Service Manager to support the team, maintain high standards and grow retail and cafe performance.

Key responsibilities

• Lead, coach and support the retail and cafe team
• Deliver friendly, knowledgeable service and help members find the right products
• Drive sales across supplements, apparel, cafe products and other retail lines
• Monitor sales performance, stock levels and product presentation
• Support stock ordering, merchandising and accurate inventory processes
• Assist with rosters and ensure the team is ready for busy periods
• Train new team members and build their product knowledge and service skills
• Work with club leaders on promotions, targets and a positive member experience
• Maintain a clean, organised and inviting retail and cafe area

Required profile

• Experience in retail, hospitality or customer service, ideally with team leadership responsibilities
• Genuine interest in health, fitness, nutrition or wellbeing
• Confidence in coaching a team and supporting them to meet sales goals
• Good organisation and attention to detail, including stock and cash handling
• Flexibility to work shifts that align with club operations
• Full Australian working rights

What we offer

• Free gym membership across Fitness Cartel clubs
• Discounts on supplements, apparel, cafe products and spa services
• Paid birthday leave
• Career growth opportunities with an expanding fitness brand