Retail Business Leader – Townsville

About the role

Fantastic Furniture is seeking a Retail Business Leader to run its Townsville store. You will act like the owner, turning national strategies into local success while leading a high‑performing team.

Key responsibilities

• Run the store as your own business, managing sales, costs and profitability.
• Translate national strategies into local actions and drive growth.
• Lead, coach and inspire a high‑performing team.
• Deliver exceptional customer experiences and build community presence.

Required profile

• Confident, hands‑on leader with proven retail management experience.
• Strong coaching ability and focus on team wellbeing and safety.
• Data‑driven, using financial insights to hit targets and unlock growth.
• Comfortable handling tough conversations and operational challenges.
• Experience across sales/showroom and warehouse/stockroom environments is ideal.

What we offer

• Career development programs and a fully sponsored Certificate III in Retail.
• Generous staff discounts on home furniture.
• Work‑life balance with flexible scheduling.
• Health and wellbeing programs.
• Real opportunities for career advancement within a leading Australian retailer.