Restaurant Manager – Westfield Parramatta

About the role

Mad Mex is seeking an experienced Business Manager to lead its Westfield Parramatta restaurant. You will be responsible for driving operational excellence, sales performance, and team engagement to deliver unforgettable customer experiences.

Key responsibilities

• Lead day‑to‑day restaurant operations to ensure smooth service and high standards.
• Drive sales growth through effective merchandising and promotional activities.
• Inspire and develop the crew, fostering a culture of teamwork and high performance.
• Deliver memorable customer experiences that reflect the brand’s bold, fresh Mexican flavours.

Required profile

• Bold, cheeky personality with a passion for the brand’s vibrant culture.
• Proven ability to motivate teams and achieve results in fast‑paced environments.
• Strong leadership attitude; formal leadership experience is a plus.
• Commitment to creating exceptional customer experiences.

What we offer

• Uniform and brand representation – wear the Mad Mex look.
• Work‑life balance with regular days off and flexible schedules.
• Recognition programs that celebrate your achievements.
• Free meals on shift and employee discounts.
• Employee Assistance Program for confidential support.
• Playful, team‑focused culture with regular events.
• Continuous training and development to help you crush your goals.