Rental Sales Agent – Customer Service & Sales

About the role

Join Avis Budget Group at Launceston Airport as a Rental Sales Agent, the front‑line face of the brand. You will assist customers at the rental counter, promote products and services, and handle rental bookings.

Key responsibilities

• Identify customer car‑rental needs through active listening.
• Explain and recommend ABG add‑ons and services.
• Communicate rental procedures and guidelines clearly.
• Process rental bookings accurately and efficiently.
• Answer general customer inquiries.

Required profile

• Full, valid driver’s licence.
• Minimum availability of 4 days per week.
• Ability to thrive in a fast‑paced environment while delivering exceptional service.
• Previous experience in retail, hospitality, customer service or sales.
• Comfort with learning and using computer systems for rental transactions.

What we offer

• Competitive rate plus loadings and performance bonuses.
• Employee discounts on car rentals across the Avis Budget Group.
• Full training and development opportunities.
• Wellbeing programme with discounted life insurance, health cover and superannuation options.
• Access to Perkbox discounts on retailers, cinema tickets, fitness classes and more.
• Employee Assistance Programme (24/7 mental health support).