Regency Club Manager

About the role

Hyatt is seeking a Regency Club Manager to lead daily operations of the Regency Club at Hyatt Regency Sydney, delivering personalised experiences for loyal guests.

Key responsibilities

• Oversee daily operations, ensuring exceptional service, presentation and operational standards.
• Manage staffing, payroll and scheduling in line with operational requirements.
• Coordinate pre‑arrival planning for VIPs, guest histories and special requests.
• Ensure check‑in and check‑out processes meet Hyatt brand standards.
• Lead, coach and develop the Regency Club team while championing Hyatt’s brand values.

Required profile

• Previous experience in premium hotels or a similar service environment.
• Exceptional customer service skills with a warm, friendly, engaging personality.
• Strong leadership, communication and interpersonal abilities.
• Excellent grooming and personal presentation.
• Availability to work Wednesday to Sunday, primarily 12 pm‑8 pm, with full NSW RSA and working rights in Australia.

What we offer

• After 90 days, 12 complimentary nights of accommodation globally (terms apply).
• Generous discounted accommodation worldwide within Hyatt properties.
• Rewards and recognition programs.
• Learning and development opportunities.
• Fully laundered uniform and discounted city parking.
• Opportunities for international career growth.