Recover at Work Coordinator

About the role

Anglicare Sydney's Health, Safety & Wellbeing team is looking for a permanent full-time Recover at Work Coordinator to support employees through work-related and non-work-related injuries and illnesses, helping them safely recover and return to work. Reporting to the Recover at Work Manager, the role covers end-to-end injury management and workers' compensation support across a diverse workforce, working with employees, leaders, insurers, rehabilitation providers, HR and medical professionals.

Key responsibilities

• Coordinate and manage workers' compensation and injury management cases from notification through to resolution
• Develop and monitor recovery-at-work plans and suitable duties programs
• Partner with managers, employees and external stakeholders to achieve safe, sustainable return-to-work outcomes
• Manage workers' compensation payment calculations and payroll-related activities
• Ensure compliance with workers' compensation legislation and reporting obligations
• Support non-work-related injury and illness management processes
• Contribute to reporting, audits, continuous improvement initiatives and workforce wellbeing programs

Required profile

• Experience in workers' compensation, injury management, return-to-work or rehabilitation coordination
• Sound understanding of workers' compensation legislation and injury management practices
• Experience managing multiple cases in a high-volume environment
• Strong stakeholder engagement and relationship management skills
• Excellent organisational, communication and problem-solving abilities
• Current driver's licence

Preferred

• Return to Work Coordinator certification
• Allied health qualifications or experience
• Experience with insurers, rehabilitation providers, brokers or employer-side injury management teams
• Experience managing workers' compensation payments and payroll processes
• Exposure to Solv Injury or similar injury management systems

What we offer

• Flexible work options
• Salary packaging: up to $15,900 of income tax-free, plus accommodation, meals and entertainment
• Ongoing professional development and leadership training
• Discounts to over 400 retailers, EAP and fitness discounts