Receptionist – Administration Affairs Unit

About the role

The Administration Affairs Unit is seeking a professional Receptionist to manage front‑office interactions and support daily administrative operations. The role serves as the first point of contact for clients, visitors, and callers, ensuring a welcoming and efficient experience.

Key responsibilities

• Greet clients, customers and visitors, directing them to the appropriate department or individual.
• Answer incoming calls, take messages and forward calls as needed.
• Check‑in and verify guests, escort them to designated areas and notify relevant staff.
• Schedule and confirm appointments for management and staff.
• Enter visitor and customer information accurately into the banking system.
• Perform general administrative tasks such as filing, data entry and document preparation.
• Monitor office supplies and reorder to maintain smooth operations.
• Assist in organizing internal and external meetings, including room bookings and material preparation.
• Inform bank employees of visitor arrivals or cancellations.
• Carry out any additional duties assigned by management.

Required profile

• Bachelor’s degree in Marketing, Business Administration or a related field.
• Minimum of 3 years of relevant experience, preferably in a customer‑facing or administrative role.
• Strong communication abilities and a collaborative mindset.

Required skills

• Proficiency with Google Analytics or similar data‑analytics tools.